We understand dental anxiety and most importantly, want to give you the time and care you need to feel relaxed and comfortable
As well as listening to your needs and being patient, we also have the following options to help you through your dental treatment, should you need any.
Local Anaesthetic
We apply a numbing cream to your gum before every treatment, which numbs the gum, reducing or nullifying the initial sensation of the treatment.
Every time we numb a patient, we warm our anaesthetic to body temperature, so when it is treated, there is no cold “sting”, as it is entering your gum at the same temperature as your body.
We also numb up in stages, we only put in a few drops at first, wait for it to numb that area, then give some more anaesthetic when it is already partially numb, so you don’t feel a thing.
Our Happy, Calm and Relaxed Patients
Amazing place, fantastic staff, receptionist lovely & really made us feel welcome. Free Consultation with Shiv was superb, free 3D teeth scan (Itero scan) 3 pairs of Viera retainers. Attention to detail is incredible with the latest equipment & technology, you know exactly what you’re getting. I had been researching a lot before I made my decision for my daughter to get her teeth straightened and a great experience so far. My daughter was feeling tense & anxious, but the dentist made her feel comfortable, safe & at ease. The name says it all! My daughter cannot wait for the Invisalign treatment to start and to see the results. Couldn't recommend high enough.
I visited Crowborough Gentle Dental as an emergency following a nasty incident where an old composite cracked off my front tooth. I was mortified and very upset. I was visiting family so came as an unregistered patient. The team were able to fit me in that very day. I saw dentist Hazel and dental nurse Paige. They were kind and understanding and were able to fix my tooth at the appointment. I cannot express how much I appreciated the care they showed me and the work they did was fantastic, to the point that the relief I felt at having my dental issue resolved so quickly brought me to tears! On top of this I feel that the cost of treatment was very reasonable considering the circumstances and level of care. I live 4 hours away but am still considering booking in with them to have any further work done! I cannot recommend them highly enough. If you are looking for a great dentist in the area. please do pay them a visit!
After not visiting a dentist for several years, due to an immense fear, I lost half a tooth and was in need of urgent treatment. I contacted Gentle Dental online Sunday evening and was seen as an emergency the next day. I was completely put at my ease by Julie the receptionist right through to the dentist. I was then booked in for a tooth extraction and given the option of sedation. The whole process was fully explained and I was treated with kindness and understanding every step of the way. There has been daily communication and I would like to thank everyone for putting me at my ease and treating me with such understanding, kindness and professionalism. Sally
My second visit to CGD and again a great experience. Have never said that having been to a dentist.Hazel is brilliant technically and explains exactly what is happening and what needs to be done. The added bonus is that she is very ably assisted by Estela, a truly professional nurse.They really are a great team.Thank you so much for your work so far. Looking forward to seeing you both in October when I know the receptionists, Julie and Alison, will also make me feel at ease and warmly welcomed.
My whole experience at Gentle Dental has been amazing all the way through my treatment plan.I had missing teeth at the bottom and was told and guided through the Flexi Denture , which has just been fitted . I could not be anymore happier and would highly recommend Gentle Dental to anyone .
I’m a nervous patient and after delaying the need of getting two implants for several years, I finally gained the will to get them done with Crowborough Gentle Dental. From start to finish they built my confidence and made me feel relaxed about it when I really didn’t think I could be.Shri as the dentist is an absolute pro and I love the way he explained how technology helps so much. Shiva the manager is a superstar too! I just think they are both great at what they do and I’m very happy to have found them.Really recommend!!
The staff here are kind, quick and professional. I’m a visitor to Crowborough and managed to lose a crown. I got an appointment for the next day with Hazel who supplied me with an emergency filling with zero pain. The dental nurse and receptionist were lovely too. Recommend!
As a very nervous and apprehensive patient I wouldn’t hesitate to recommend Crowborough Gentle Dental. I have recently needed a tooth extraction which was handled with the utmost care, support and sensitivity. All the staff are incredibly kind and lovely and I couldn’t thank them enough for looking after me.
Having been in a lot of pain Saturday and Sunday, I messaged Gentle Dental at 14.06 on Sunday with the hope of being seen early Monday. Shiva messaged me back immediately and I was seen by Shri at 14.30 the same day!I was given Antibiotics and a follow up appointment for the Tuesday.Truly, a great experience from start to finish.
I have not been to the dentist for many years as i am not afraid to admit and a bit of a coward as a result of many bad experiences in the past.I can honestly say that the treatment i received from both Haris (Dentist) & Paige (very capable assistant) was fantastic.A large filling and two broken teeth fixed later i am a very satisfied customer and will be returning on a regular basis.I cannot praise the experience enough and would encourage anyone with a dentist phobia to pick up the phone and book an appointment.Thank you very much Crowborough Gentle Dental
I highly recommend Shri & Gentle Dental Crowborough. My gums/bones had really deteriorated through anti-cancer treatments. I dreaded my first visit for fear of losing teeth but I needn’t have! The team were just brilliant. I had the laser treatment over 3 sessions which was surprisingly painless. Now 3 weeks later & I am simply astonished at the results. My gums are healthy & tight again & my teeth feel much stronger already. I’m so happy with the results. Thank you!
I never thought I would look forward to going to the dentist until I came across Gentle Dental. All of the staff are so warm and welcoming and are brilliant at creating an inviting atmosphere in what can be quite a sterile environment. The dentist Shri is an absolute asset to the practice. His kind demeanour immediately puts you at ease and he is the literal embodiment of the 'gentle dentist'. I had my first ever filling last week and was so nervous about having an injection in my mouth but he was calm and patient and to be honest - I didn't even feel it! Great practice, thank you.
I’m very pleased with my Invisalign treatment, it has been well worth the journey. Shreyas and Estela pay great attention to detail and aim for perfection. The staff here are also so accommodating, attentive and approachable, thank you!
Just seen Haris at Gentle Dental - I needed advice about medication I may need to take alongside cancer treatment that could affect my teeth and jaw. After a thorough dental examination he reassured me all was well and the medication would be beneficial to my overall health. Great to be able to access help and advice like this!Thanks so muchTracey Moule
Haris and Paige were very kind to my elderly mother when I took her for her first visit since she moved into the area. Haris was helpful and informative issue with her dentures. Receptionist made sure a space was available for me to park.
I went today to see the dentist Harris Ahmed, what a great dentist. I'm a very nervous person in dental care but he explained everything and put me at ease. A lovely nurse helping who was great as well. I highly recommend this dentist if like me you are nervous patient. The nurse was Estela just wonderful.
What a fantastic dentist!The staff are always so lovely and friendly. I particularly had a great experience today...I have massive anxiety when it comes to going to the dentist and since recently moving to the area, I needed a filling. I have a big phobia of needles, however, the dentist Shri and dental nurse Paige were absolutely fabulous! They were so supportive and understanding, they were so easy to talk to and kept me distracted while having the injection. Shri then kept me updated throughout the entire filling and was very positive about everything. I feel my fear has definitely gone down after this visit. I couldn't recommend more!
Where do I start, I have never been happy with my teeth so I thought my only option was to go abroad and get my teeth done but then I had my invisalign consultation at gentle dental and they said what they could do. I was still very skeptical, but my wife wanted me to give it ago before going abroad. My treatment plan was 6 months, which I have just completed, and I must say I am very happy with the final picture. So please come and have a consultation and see what they can do for you before going abroad. I just want to say a big thanks to the whole team at gentle dental. I am always very helpful and professional.
Very very happy with the Invisalign process through Gentle Dental at Crowborough. Teeth look amazing and the team have been so good with me. Always happy to answer any questions and always with great customer care delivery. Thank you so much!
Having Invisalign treatment with Crowborough Gentle Dental has honestly been life-changing for me, & it’s the best money I’ve ever spent! I’m over the moon with my results & can’t stop smiling… Would highly recommend! Thank you
I have been going to Gentle Dental for a while now and I’m an extremely nervous patient with complex health problems and a wheelchair user. The receptionists and the Dentists are amazing. They are friendly and go out of their way to help you.I saw Shri today and he and his assistant were brilliant. I could stay in my wheelchair as have trouble transferring to the chair. All my questions and concerns were answered in great detail. I was treated with respect as always and although I still get extremely nervous before my appointments they soon make me feel more relaxed. I highly recommend Gentle Dental definitely a 5***** practice.
I honestly can't rate gentle dental enough! I've always suffered with extreme anxiety when it comes to dentists, this being due to a bad experience with a dentist many years ago. I then got recommended gentle dental, and since I've been with them it has truly been a life changer! I truly have lost my fear and I don't have to be put to sleep for anything at all anymore. I can't stop smiling and I couldn't be more happier. Every single member of staff is so polite, happy and they are always smiling. I love the positive and happy atmosphere every time I walk in. I honestly can't thank them enough for what they have done for me so far, and for being so truly amazing and supportive and getting me out of my fear. I have and will be continuing to recommend gentle dental to everyone.
I had a recent filling elsewhere and they cracked my tooth. Gentle dental were fabulous in fitting me in quick and tooth the whole tooth out for me. Hardly any pain and no side effects after.This was in September 2023.Like most people, I avoid the dentist as I’m scared. My daughter had recently had treatment from Shri and I thought I’d book in for a check up. Shri and Paige were lovely. He checked all my mouth and teeth, answered my questions and gave me a good report, just the hygienist would be good. I walked to the receptionists Julie and Alison commenting that Shri was nice! Little did I know he was behind me!! Well, that made me hot and red!!! In all honesty, Gentle Dentle have helped me and my daughter out in emergencies and the check up today was pain free. You get text and calls as reminders which isn’t a bad thing if, like my family, we have lots of appointments.Hygienist is in May so watch out for my review!!
Julie was lovely when she called to arrange my appointment on receipt of the online Contact Form that I had submitted and she was so understanding at how distressed I was feeling. To get an appointment so quickly was such a relief and I was truly grateful. As for my actual consultation with Shri, I cannot put into words how amazing he was. I had contacted CGD as a new patient and was not expecting to be treated in such a caring and compassionate way. Shri personally called the Dental Lab at my appointment on Monday to ask if they could make an urgent temporary fixing by Friday so that my smile could at least look cosmetically fine for my Daughter's wedding party celebration this weekend. The effort that he put into persuading them was so unexpected and was so appreciated and, after a terrible 2 days of feeling so anxious and upset about how I was going to cope with the prospect of looking awful in any photos, the relief was indescribable. I am totally indebted to him and am so happy that I managed to find such a wonderful, caring Dental Practice.
I had a dental emergency and called Crowborough Gentle Dental in the hope they could offer sedation to help extract my tooth. I had been seen locally by out of hours and had a failed extraction so the pain I was experiencing was excruciating. I travelled 50 minutes to see Shri and as an anxious patient, I can honestly say it was the best thing I did. He was so calm, reassuring, and Paige was lovely too. I honestly cannot fault the experience I received. Everyone was so calm, reassuring and welcoming. Would I travel 50 minutes to go back there? Yes!! Without a doubt..Shri managed to separate the tooth to pull out 3 roots, and it was then discovered that the reason for the excruciating pain was because of nerves being exposed and I'd been left that way by the NHS.I honestly can't thank them enough, their personable skills and professionalism outweighs anything I've ever experienced at a dentist before. THANK YOU!!!!
I had a broken crown in the front and found that they offered an emergency service. On receiving a photo of my tooth he agreed that I needed emergency treatment. I was immediately offered an early appointment. The treatment I was given was excellent and i was given a temporary fix and an explanation of what further treatment I would require for a more permanent result. I was really impressed and grateful for the prompt service.
I recently had the pleasure of working with Dr. Hazel de la Rosa, who initially fitted me with veneers. When it became clear that veneers weren't the best option for me, she went above and beyond by replacing them with crowns at no additional cost. Hazel was incredibly attentive, hardworking, and personable throughout the entire process. Her welcoming accessible communication style and consummate professionalism really sets her apart. I cannot recommend Hazel highly enough for anyone seeking great dental care. Likewise the Dental Nurses and the staff on reception are wonderful. Great dental practice!
Great welcome by friendly receptionists and the dentist put me at ease in the chair.I had been offered implants at the previous dental practice but the alternative that was offered by this dentist fitted my lifestyle, look great and I could not be happier.
Crowborough Gentle Dental truly lives up to its name. Dr Shri provides exceptional care, and I am thoroughly impressed with his approach to my dental health. His focus on creating a personalised care plan ensures that I not only maintain a healthy mouth but also a beautiful smile. My experience with Dr Shri and his knowledgeable team has been consistently positive, and I have always felt comfortable during my visits.One aspect that stands out is the detailed care provided, including photographs taken of each tooth before, during, and after treatment. This transparency helps me understand the condition of my teeth and the necessary treatments. I appreciate that all quotes are warranted and that the practice opts for less invasive treatments, favouring monitoring over unnecessary procedures. This approach not only respects my dental health but also ensures that I am not burdened with excessive costs.The practice’s commitment to patient care is evident in every aspect, and I trust Dr Shri and his team completely. The convenience of being open on Saturdays is an added bonus. I highly recommend Crowborough Gentle Dental, especially for those who may feel anxious about dental visits. This practice has the potential to change your perspective on going to the dentist to a positive one.
After my usual dentist failed to see a tooth problem and couldn’t fit me in for a month I went to gentle dental. Their staff saw me within 3 days and spotted the tooth problem and operated on it the same day and then were also able to book me in for a hygienist clean next day before I go away with work for 4 months. Thank you to Shri, Paige, Rosh, Estela and Shewta for being really friendly and amazing. I’ll see you all again in 6 months!I could not recommend this dental team enough!
I’ve tried my fair share of dentists, but none come close to the exceptional Gentle Dentle! My teeth have never felt better, and the team is incredibly attentive and helpful. A special shoutout to Shri and Paige for their outstanding service!
I was seen by Shree for an implant, which I was really quite nervous about. However Shree explained everything that was going to happen at every appointment, was thorough & kind, never felt rushed. The prep work appointment was a long one, but Shree & his nurse were always advising me what was next etc, instructions were clear. End result is excellent, fit is perfect. Yes, it is expensive, but the work & care that I had I couldn't fault !
Dr Shri recommended me to have Dr Melissa's work for front teeth rebuild and crown replacement in the last month - I had excellent results with very gentle and sympathetic work in the chair. The whole team works well together including practice owner, associate dentists, assistants, hygienists and reception. I have used them since the practice helped me at short notice some years ago. Thank you to all.
I’m petrified of the dentist and needed emergency appointment, they managed to get me appointment that day, medication i needed before having my teeth out. I choose that sedation method and it was amazing experience. They kept me rest assured. They were all kind and thoughtful, supportive and understand my fears.I went again today to have another two teeth out same experience as above. They go above ans beyond I feel so relaxed about going as I know I am in amazing hands. Recommend 1000000000 percent to anyone who has a fear of dentist 🌟🌟🌟🌟🌟🌟
For those who feel they may need some extra help in overcoming any dental fear or anxiety, please contact your doctor, as they may be able to prescribe medication for this.
This is in the form of medication, usually an anti-anxiety drug, such as diazepam, which you take approximately an hour before the procedure. This ensures you enter a very relaxed and calm state before we begin treatment.
You would need to be accompanied home by an escort/ driver after oral sedation.
IV Sedation
If you feel you still require something stronger, we also offer a referral for IV Sedation; this is one step below general anaesthesia and is achieved through an IV treatment, usually of Midazolam, in the back of your hand. You are still conscious and can respond to the dentist, but you are in a sedated form. It is very effective, and patients usually have no recollection of the treatment afterwards!
Amazing place, fantastic staff, receptionist lovely & really made us feel welcome. Free Consultation with Shiv was superb, free 3D teeth scan (Itero scan) 3 pairs of Viera retainers. Attention to detail is incredible with the latest equipment & technology, you know exactly what you’re getting. I had been researching a lot before I made my decision for my daughter to get her teeth straightened and a great experience so far. My daughter was feeling tense & anxious, but the dentist made her feel comfortable, safe & at ease. The name says it all! My daughter cannot wait for the Invisalign treatment to start and to see the results. Couldn't recommend high enough.
I visited Crowborough Gentle Dental as an emergency following a nasty incident where an old composite cracked off my front tooth. I was mortified and very upset. I was visiting family so came as an unregistered patient. The team were able to fit me in that very day. I saw dentist Hazel and dental nurse Paige. They were kind and understanding and were able to fix my tooth at the appointment. I cannot express how much I appreciated the care they showed me and the work they did was fantastic, to the point that the relief I felt at having my dental issue resolved so quickly brought me to tears! On top of this I feel that the cost of treatment was very reasonable considering the circumstances and level of care. I live 4 hours away but am still considering booking in with them to have any further work done! I cannot recommend them highly enough. If you are looking for a great dentist in the area. please do pay them a visit!
After not visiting a dentist for several years, due to an immense fear, I lost half a tooth and was in need of urgent treatment. I contacted Gentle Dental online Sunday evening and was seen as an emergency the next day. I was completely put at my ease by Julie the receptionist right through to the dentist. I was then booked in for a tooth extraction and given the option of sedation. The whole process was fully explained and I was treated with kindness and understanding every step of the way. There has been daily communication and I would like to thank everyone for putting me at my ease and treating me with such understanding, kindness and professionalism. Sally
My second visit to CGD and again a great experience. Have never said that having been to a dentist.Hazel is brilliant technically and explains exactly what is happening and what needs to be done. The added bonus is that she is very ably assisted by Estela, a truly professional nurse.They really are a great team.Thank you so much for your work so far. Looking forward to seeing you both in October when I know the receptionists, Julie and Alison, will also make me feel at ease and warmly welcomed.
My whole experience at Gentle Dental has been amazing all the way through my treatment plan.I had missing teeth at the bottom and was told and guided through the Flexi Denture , which has just been fitted . I could not be anymore happier and would highly recommend Gentle Dental to anyone .
I’m a nervous patient and after delaying the need of getting two implants for several years, I finally gained the will to get them done with Crowborough Gentle Dental. From start to finish they built my confidence and made me feel relaxed about it when I really didn’t think I could be.Shri as the dentist is an absolute pro and I love the way he explained how technology helps so much. Shiva the manager is a superstar too! I just think they are both great at what they do and I’m very happy to have found them.Really recommend!!
The staff here are kind, quick and professional. I’m a visitor to Crowborough and managed to lose a crown. I got an appointment for the next day with Hazel who supplied me with an emergency filling with zero pain. The dental nurse and receptionist were lovely too. Recommend!
As a very nervous and apprehensive patient I wouldn’t hesitate to recommend Crowborough Gentle Dental. I have recently needed a tooth extraction which was handled with the utmost care, support and sensitivity. All the staff are incredibly kind and lovely and I couldn’t thank them enough for looking after me.
Having been in a lot of pain Saturday and Sunday, I messaged Gentle Dental at 14.06 on Sunday with the hope of being seen early Monday. Shiva messaged me back immediately and I was seen by Shri at 14.30 the same day!I was given Antibiotics and a follow up appointment for the Tuesday.Truly, a great experience from start to finish.
I have not been to the dentist for many years as i am not afraid to admit and a bit of a coward as a result of many bad experiences in the past.I can honestly say that the treatment i received from both Haris (Dentist) & Paige (very capable assistant) was fantastic.A large filling and two broken teeth fixed later i am a very satisfied customer and will be returning on a regular basis.I cannot praise the experience enough and would encourage anyone with a dentist phobia to pick up the phone and book an appointment.Thank you very much Crowborough Gentle Dental
I highly recommend Shri & Gentle Dental Crowborough. My gums/bones had really deteriorated through anti-cancer treatments. I dreaded my first visit for fear of losing teeth but I needn’t have! The team were just brilliant. I had the laser treatment over 3 sessions which was surprisingly painless. Now 3 weeks later & I am simply astonished at the results. My gums are healthy & tight again & my teeth feel much stronger already. I’m so happy with the results. Thank you!
I never thought I would look forward to going to the dentist until I came across Gentle Dental. All of the staff are so warm and welcoming and are brilliant at creating an inviting atmosphere in what can be quite a sterile environment. The dentist Shri is an absolute asset to the practice. His kind demeanour immediately puts you at ease and he is the literal embodiment of the 'gentle dentist'. I had my first ever filling last week and was so nervous about having an injection in my mouth but he was calm and patient and to be honest - I didn't even feel it! Great practice, thank you.
I’m very pleased with my Invisalign treatment, it has been well worth the journey. Shreyas and Estela pay great attention to detail and aim for perfection. The staff here are also so accommodating, attentive and approachable, thank you!
Just seen Haris at Gentle Dental - I needed advice about medication I may need to take alongside cancer treatment that could affect my teeth and jaw. After a thorough dental examination he reassured me all was well and the medication would be beneficial to my overall health. Great to be able to access help and advice like this!Thanks so muchTracey Moule
Haris and Paige were very kind to my elderly mother when I took her for her first visit since she moved into the area. Haris was helpful and informative issue with her dentures. Receptionist made sure a space was available for me to park.
I went today to see the dentist Harris Ahmed, what a great dentist. I'm a very nervous person in dental care but he explained everything and put me at ease. A lovely nurse helping who was great as well. I highly recommend this dentist if like me you are nervous patient. The nurse was Estela just wonderful.
What a fantastic dentist!The staff are always so lovely and friendly. I particularly had a great experience today...I have massive anxiety when it comes to going to the dentist and since recently moving to the area, I needed a filling. I have a big phobia of needles, however, the dentist Shri and dental nurse Paige were absolutely fabulous! They were so supportive and understanding, they were so easy to talk to and kept me distracted while having the injection. Shri then kept me updated throughout the entire filling and was very positive about everything. I feel my fear has definitely gone down after this visit. I couldn't recommend more!
Where do I start, I have never been happy with my teeth so I thought my only option was to go abroad and get my teeth done but then I had my invisalign consultation at gentle dental and they said what they could do. I was still very skeptical, but my wife wanted me to give it ago before going abroad. My treatment plan was 6 months, which I have just completed, and I must say I am very happy with the final picture. So please come and have a consultation and see what they can do for you before going abroad. I just want to say a big thanks to the whole team at gentle dental. I am always very helpful and professional.
Very very happy with the Invisalign process through Gentle Dental at Crowborough. Teeth look amazing and the team have been so good with me. Always happy to answer any questions and always with great customer care delivery. Thank you so much!
Having Invisalign treatment with Crowborough Gentle Dental has honestly been life-changing for me, & it’s the best money I’ve ever spent! I’m over the moon with my results & can’t stop smiling… Would highly recommend! Thank you
I have been going to Gentle Dental for a while now and I’m an extremely nervous patient with complex health problems and a wheelchair user. The receptionists and the Dentists are amazing. They are friendly and go out of their way to help you.I saw Shri today and he and his assistant were brilliant. I could stay in my wheelchair as have trouble transferring to the chair. All my questions and concerns were answered in great detail. I was treated with respect as always and although I still get extremely nervous before my appointments they soon make me feel more relaxed. I highly recommend Gentle Dental definitely a 5***** practice.
I honestly can't rate gentle dental enough! I've always suffered with extreme anxiety when it comes to dentists, this being due to a bad experience with a dentist many years ago. I then got recommended gentle dental, and since I've been with them it has truly been a life changer! I truly have lost my fear and I don't have to be put to sleep for anything at all anymore. I can't stop smiling and I couldn't be more happier. Every single member of staff is so polite, happy and they are always smiling. I love the positive and happy atmosphere every time I walk in. I honestly can't thank them enough for what they have done for me so far, and for being so truly amazing and supportive and getting me out of my fear. I have and will be continuing to recommend gentle dental to everyone.
I had a recent filling elsewhere and they cracked my tooth. Gentle dental were fabulous in fitting me in quick and tooth the whole tooth out for me. Hardly any pain and no side effects after.This was in September 2023.Like most people, I avoid the dentist as I’m scared. My daughter had recently had treatment from Shri and I thought I’d book in for a check up. Shri and Paige were lovely. He checked all my mouth and teeth, answered my questions and gave me a good report, just the hygienist would be good. I walked to the receptionists Julie and Alison commenting that Shri was nice! Little did I know he was behind me!! Well, that made me hot and red!!! In all honesty, Gentle Dentle have helped me and my daughter out in emergencies and the check up today was pain free. You get text and calls as reminders which isn’t a bad thing if, like my family, we have lots of appointments.Hygienist is in May so watch out for my review!!
Julie was lovely when she called to arrange my appointment on receipt of the online Contact Form that I had submitted and she was so understanding at how distressed I was feeling. To get an appointment so quickly was such a relief and I was truly grateful. As for my actual consultation with Shri, I cannot put into words how amazing he was. I had contacted CGD as a new patient and was not expecting to be treated in such a caring and compassionate way. Shri personally called the Dental Lab at my appointment on Monday to ask if they could make an urgent temporary fixing by Friday so that my smile could at least look cosmetically fine for my Daughter's wedding party celebration this weekend. The effort that he put into persuading them was so unexpected and was so appreciated and, after a terrible 2 days of feeling so anxious and upset about how I was going to cope with the prospect of looking awful in any photos, the relief was indescribable. I am totally indebted to him and am so happy that I managed to find such a wonderful, caring Dental Practice.
I had a dental emergency and called Crowborough Gentle Dental in the hope they could offer sedation to help extract my tooth. I had been seen locally by out of hours and had a failed extraction so the pain I was experiencing was excruciating. I travelled 50 minutes to see Shri and as an anxious patient, I can honestly say it was the best thing I did. He was so calm, reassuring, and Paige was lovely too. I honestly cannot fault the experience I received. Everyone was so calm, reassuring and welcoming. Would I travel 50 minutes to go back there? Yes!! Without a doubt..Shri managed to separate the tooth to pull out 3 roots, and it was then discovered that the reason for the excruciating pain was because of nerves being exposed and I'd been left that way by the NHS.I honestly can't thank them enough, their personable skills and professionalism outweighs anything I've ever experienced at a dentist before. THANK YOU!!!!
I had a broken crown in the front and found that they offered an emergency service. On receiving a photo of my tooth he agreed that I needed emergency treatment. I was immediately offered an early appointment. The treatment I was given was excellent and i was given a temporary fix and an explanation of what further treatment I would require for a more permanent result. I was really impressed and grateful for the prompt service.
I recently had the pleasure of working with Dr. Hazel de la Rosa, who initially fitted me with veneers. When it became clear that veneers weren't the best option for me, she went above and beyond by replacing them with crowns at no additional cost. Hazel was incredibly attentive, hardworking, and personable throughout the entire process. Her welcoming accessible communication style and consummate professionalism really sets her apart. I cannot recommend Hazel highly enough for anyone seeking great dental care. Likewise the Dental Nurses and the staff on reception are wonderful. Great dental practice!
Great welcome by friendly receptionists and the dentist put me at ease in the chair.I had been offered implants at the previous dental practice but the alternative that was offered by this dentist fitted my lifestyle, look great and I could not be happier.
Crowborough Gentle Dental truly lives up to its name. Dr Shri provides exceptional care, and I am thoroughly impressed with his approach to my dental health. His focus on creating a personalised care plan ensures that I not only maintain a healthy mouth but also a beautiful smile. My experience with Dr Shri and his knowledgeable team has been consistently positive, and I have always felt comfortable during my visits.One aspect that stands out is the detailed care provided, including photographs taken of each tooth before, during, and after treatment. This transparency helps me understand the condition of my teeth and the necessary treatments. I appreciate that all quotes are warranted and that the practice opts for less invasive treatments, favouring monitoring over unnecessary procedures. This approach not only respects my dental health but also ensures that I am not burdened with excessive costs.The practice’s commitment to patient care is evident in every aspect, and I trust Dr Shri and his team completely. The convenience of being open on Saturdays is an added bonus. I highly recommend Crowborough Gentle Dental, especially for those who may feel anxious about dental visits. This practice has the potential to change your perspective on going to the dentist to a positive one.
After my usual dentist failed to see a tooth problem and couldn’t fit me in for a month I went to gentle dental. Their staff saw me within 3 days and spotted the tooth problem and operated on it the same day and then were also able to book me in for a hygienist clean next day before I go away with work for 4 months. Thank you to Shri, Paige, Rosh, Estela and Shewta for being really friendly and amazing. I’ll see you all again in 6 months!I could not recommend this dental team enough!
I’ve tried my fair share of dentists, but none come close to the exceptional Gentle Dentle! My teeth have never felt better, and the team is incredibly attentive and helpful. A special shoutout to Shri and Paige for their outstanding service!
I was seen by Shree for an implant, which I was really quite nervous about. However Shree explained everything that was going to happen at every appointment, was thorough & kind, never felt rushed. The prep work appointment was a long one, but Shree & his nurse were always advising me what was next etc, instructions were clear. End result is excellent, fit is perfect. Yes, it is expensive, but the work & care that I had I couldn't fault !
Dr Shri recommended me to have Dr Melissa's work for front teeth rebuild and crown replacement in the last month - I had excellent results with very gentle and sympathetic work in the chair. The whole team works well together including practice owner, associate dentists, assistants, hygienists and reception. I have used them since the practice helped me at short notice some years ago. Thank you to all.
I’m petrified of the dentist and needed emergency appointment, they managed to get me appointment that day, medication i needed before having my teeth out. I choose that sedation method and it was amazing experience. They kept me rest assured. They were all kind and thoughtful, supportive and understand my fears.I went again today to have another two teeth out same experience as above. They go above ans beyond I feel so relaxed about going as I know I am in amazing hands. Recommend 1000000000 percent to anyone who has a fear of dentist 🌟🌟🌟🌟🌟🌟
I’m petrified of the dentist and needed emergency appointment, they managed to get me appointment that day, medication i needed before having my teeth out. I choose that sedation method and it was amazing experience. They kept me rest assured. They were all kind and thoughtful, supportive and understand my fears.I went again today to have another two teeth out same experience as above. They go above ans beyond I feel so relaxed about going as I know I am in amazing hands. Recommend 1000000000 percent to anyone who has a fear of dentist 🌟🌟🌟🌟🌟🌟
Dr Shri recommended me to have Dr Melissa's work for front teeth rebuild and crown replacement in the last month - I had excellent results with very gentle and sympathetic work in the chair. The whole team works well together including practice owner, associate dentists, assistants, hygienists and reception. I have used them since the practice helped me at short notice some years ago. Thank you to all.
I was seen by Shree for an implant, which I was really quite nervous about. However Shree explained everything that was going to happen at every appointment, was thorough & kind, never felt rushed. The prep work appointment was a long one, but Shree & his nurse were always advising me what was next etc, instructions were clear. End result is excellent, fit is perfect. Yes, it is expensive, but the work & care that I had I couldn't fault !
I’ve tried my fair share of dentists, but none come close to the exceptional Gentle Dentle! My teeth have never felt better, and the team is incredibly attentive and helpful. A special shoutout to Shri and Paige for their outstanding service!
After my usual dentist failed to see a tooth problem and couldn’t fit me in for a month I went to gentle dental. Their staff saw me within 3 days and spotted the tooth problem and operated on it the same day and then were also able to book me in for a hygienist clean next day before I go away with work for 4 months. Thank you to Shri, Paige, Rosh, Estela and Shewta for being really friendly and amazing. I’ll see you all again in 6 months!I could not recommend this dental team enough!
Crowborough Gentle Dental truly lives up to its name. Dr Shri provides exceptional care, and I am thoroughly impressed with his approach to my dental health. His focus on creating a personalised care plan ensures that I not only maintain a healthy mouth but also a beautiful smile. My experience with Dr Shri and his knowledgeable team has been consistently positive, and I have always felt comfortable during my visits.One aspect that stands out is the detailed care provided, including photographs taken of each tooth before, during, and after treatment. This transparency helps me understand the condition of my teeth and the necessary treatments. I appreciate that all quotes are warranted and that the practice opts for less invasive treatments, favouring monitoring over unnecessary procedures. This approach not only respects my dental health but also ensures that I am not burdened with excessive costs.The practice’s commitment to patient care is evident in every aspect, and I trust Dr Shri and his team completely. The convenience of being open on Saturdays is an added bonus. I highly recommend Crowborough Gentle Dental, especially for those who may feel anxious about dental visits. This practice has the potential to change your perspective on going to the dentist to a positive one.
I recently had the pleasure of working with Dr. Hazel de la Rosa, who initially fitted me with veneers. When it became clear that veneers weren't the best option for me, she went above and beyond by replacing them with crowns at no additional cost. Hazel was incredibly attentive, hardworking, and personable throughout the entire process. Her welcoming accessible communication style and consummate professionalism really sets her apart. I cannot recommend Hazel highly enough for anyone seeking great dental care. Likewise the Dental Nurses and the staff on reception are wonderful. Great dental practice!
Great welcome by friendly receptionists and the dentist put me at ease in the chair.I had been offered implants at the previous dental practice but the alternative that was offered by this dentist fitted my lifestyle, look great and I could not be happier.
I had a broken crown in the front and found that they offered an emergency service. On receiving a photo of my tooth he agreed that I needed emergency treatment. I was immediately offered an early appointment. The treatment I was given was excellent and i was given a temporary fix and an explanation of what further treatment I would require for a more permanent result. I was really impressed and grateful for the prompt service.
I had a dental emergency and called Crowborough Gentle Dental in the hope they could offer sedation to help extract my tooth. I had been seen locally by out of hours and had a failed extraction so the pain I was experiencing was excruciating. I travelled 50 minutes to see Shri and as an anxious patient, I can honestly say it was the best thing I did. He was so calm, reassuring, and Paige was lovely too. I honestly cannot fault the experience I received. Everyone was so calm, reassuring and welcoming. Would I travel 50 minutes to go back there? Yes!! Without a doubt..Shri managed to separate the tooth to pull out 3 roots, and it was then discovered that the reason for the excruciating pain was because of nerves being exposed and I'd been left that way by the NHS.I honestly can't thank them enough, their personable skills and professionalism outweighs anything I've ever experienced at a dentist before. THANK YOU!!!!
Julie was lovely when she called to arrange my appointment on receipt of the online Contact Form that I had submitted and she was so understanding at how distressed I was feeling. To get an appointment so quickly was such a relief and I was truly grateful. As for my actual consultation with Shri, I cannot put into words how amazing he was. I had contacted CGD as a new patient and was not expecting to be treated in such a caring and compassionate way. Shri personally called the Dental Lab at my appointment on Monday to ask if they could make an urgent temporary fixing by Friday so that my smile could at least look cosmetically fine for my Daughter's wedding party celebration this weekend. The effort that he put into persuading them was so unexpected and was so appreciated and, after a terrible 2 days of feeling so anxious and upset about how I was going to cope with the prospect of looking awful in any photos, the relief was indescribable. I am totally indebted to him and am so happy that I managed to find such a wonderful, caring Dental Practice.
I had a recent filling elsewhere and they cracked my tooth. Gentle dental were fabulous in fitting me in quick and tooth the whole tooth out for me. Hardly any pain and no side effects after.This was in September 2023.Like most people, I avoid the dentist as I’m scared. My daughter had recently had treatment from Shri and I thought I’d book in for a check up. Shri and Paige were lovely. He checked all my mouth and teeth, answered my questions and gave me a good report, just the hygienist would be good. I walked to the receptionists Julie and Alison commenting that Shri was nice! Little did I know he was behind me!! Well, that made me hot and red!!! In all honesty, Gentle Dentle have helped me and my daughter out in emergencies and the check up today was pain free. You get text and calls as reminders which isn’t a bad thing if, like my family, we have lots of appointments.Hygienist is in May so watch out for my review!!
I honestly can't rate gentle dental enough! I've always suffered with extreme anxiety when it comes to dentists, this being due to a bad experience with a dentist many years ago. I then got recommended gentle dental, and since I've been with them it has truly been a life changer! I truly have lost my fear and I don't have to be put to sleep for anything at all anymore. I can't stop smiling and I couldn't be more happier. Every single member of staff is so polite, happy and they are always smiling. I love the positive and happy atmosphere every time I walk in. I honestly can't thank them enough for what they have done for me so far, and for being so truly amazing and supportive and getting me out of my fear. I have and will be continuing to recommend gentle dental to everyone.
I have been going to Gentle Dental for a while now and I’m an extremely nervous patient with complex health problems and a wheelchair user. The receptionists and the Dentists are amazing. They are friendly and go out of their way to help you.I saw Shri today and he and his assistant were brilliant. I could stay in my wheelchair as have trouble transferring to the chair. All my questions and concerns were answered in great detail. I was treated with respect as always and although I still get extremely nervous before my appointments they soon make me feel more relaxed. I highly recommend Gentle Dental definitely a 5***** practice.
Having Invisalign treatment with Crowborough Gentle Dental has honestly been life-changing for me, & it’s the best money I’ve ever spent! I’m over the moon with my results & can’t stop smiling… Would highly recommend! Thank you
Where do I start, I have never been happy with my teeth so I thought my only option was to go abroad and get my teeth done but then I had my invisalign consultation at gentle dental and they said what they could do. I was still very skeptical, but my wife wanted me to give it ago before going abroad. My treatment plan was 6 months, which I have just completed, and I must say I am very happy with the final picture. So please come and have a consultation and see what they can do for you before going abroad. I just want to say a big thanks to the whole team at gentle dental. I am always very helpful and professional.
Very very happy with the Invisalign process through Gentle Dental at Crowborough. Teeth look amazing and the team have been so good with me. Always happy to answer any questions and always with great customer care delivery. Thank you so much!
What a fantastic dentist!The staff are always so lovely and friendly. I particularly had a great experience today...I have massive anxiety when it comes to going to the dentist and since recently moving to the area, I needed a filling. I have a big phobia of needles, however, the dentist Shri and dental nurse Paige were absolutely fabulous! They were so supportive and understanding, they were so easy to talk to and kept me distracted while having the injection. Shri then kept me updated throughout the entire filling and was very positive about everything. I feel my fear has definitely gone down after this visit. I couldn't recommend more!
I went today to see the dentist Harris Ahmed, what a great dentist. I'm a very nervous person in dental care but he explained everything and put me at ease. A lovely nurse helping who was great as well. I highly recommend this dentist if like me you are nervous patient. The nurse was Estela just wonderful.
Haris and Paige were very kind to my elderly mother when I took her for her first visit since she moved into the area. Haris was helpful and informative issue with her dentures. Receptionist made sure a space was available for me to park.
Just seen Haris at Gentle Dental - I needed advice about medication I may need to take alongside cancer treatment that could affect my teeth and jaw. After a thorough dental examination he reassured me all was well and the medication would be beneficial to my overall health. Great to be able to access help and advice like this!Thanks so muchTracey Moule
I’m very pleased with my Invisalign treatment, it has been well worth the journey. Shreyas and Estela pay great attention to detail and aim for perfection. The staff here are also so accommodating, attentive and approachable, thank you!
I never thought I would look forward to going to the dentist until I came across Gentle Dental. All of the staff are so warm and welcoming and are brilliant at creating an inviting atmosphere in what can be quite a sterile environment. The dentist Shri is an absolute asset to the practice. His kind demeanour immediately puts you at ease and he is the literal embodiment of the 'gentle dentist'. I had my first ever filling last week and was so nervous about having an injection in my mouth but he was calm and patient and to be honest - I didn't even feel it! Great practice, thank you.
I highly recommend Shri & Gentle Dental Crowborough. My gums/bones had really deteriorated through anti-cancer treatments. I dreaded my first visit for fear of losing teeth but I needn’t have! The team were just brilliant. I had the laser treatment over 3 sessions which was surprisingly painless. Now 3 weeks later & I am simply astonished at the results. My gums are healthy & tight again & my teeth feel much stronger already. I’m so happy with the results. Thank you!
I have not been to the dentist for many years as i am not afraid to admit and a bit of a coward as a result of many bad experiences in the past.I can honestly say that the treatment i received from both Haris (Dentist) & Paige (very capable assistant) was fantastic.A large filling and two broken teeth fixed later i am a very satisfied customer and will be returning on a regular basis.I cannot praise the experience enough and would encourage anyone with a dentist phobia to pick up the phone and book an appointment.Thank you very much Crowborough Gentle Dental
Having been in a lot of pain Saturday and Sunday, I messaged Gentle Dental at 14.06 on Sunday with the hope of being seen early Monday. Shiva messaged me back immediately and I was seen by Shri at 14.30 the same day!I was given Antibiotics and a follow up appointment for the Tuesday.Truly, a great experience from start to finish.
As a very nervous and apprehensive patient I wouldn’t hesitate to recommend Crowborough Gentle Dental. I have recently needed a tooth extraction which was handled with the utmost care, support and sensitivity. All the staff are incredibly kind and lovely and I couldn’t thank them enough for looking after me.
The staff here are kind, quick and professional. I’m a visitor to Crowborough and managed to lose a crown. I got an appointment for the next day with Hazel who supplied me with an emergency filling with zero pain. The dental nurse and receptionist were lovely too. Recommend!
My whole experience at Gentle Dental has been amazing all the way through my treatment plan.I had missing teeth at the bottom and was told and guided through the Flexi Denture , which has just been fitted . I could not be anymore happier and would highly recommend Gentle Dental to anyone .
After not visiting a dentist for several years, due to an immense fear, I lost half a tooth and was in need of urgent treatment. I contacted Gentle Dental online Sunday evening and was seen as an emergency the next day. I was completely put at my ease by Julie the receptionist right through to the dentist. I was then booked in for a tooth extraction and given the option of sedation. The whole process was fully explained and I was treated with kindness and understanding every step of the way. There has been daily communication and I would like to thank everyone for putting me at my ease and treating me with such understanding, kindness and professionalism. Sally
My second visit to CGD and again a great experience. Have never said that having been to a dentist.Hazel is brilliant technically and explains exactly what is happening and what needs to be done. The added bonus is that she is very ably assisted by Estela, a truly professional nurse.They really are a great team.Thank you so much for your work so far. Looking forward to seeing you both in October when I know the receptionists, Julie and Alison, will also make me feel at ease and warmly welcomed.
I’m a nervous patient and after delaying the need of getting two implants for several years, I finally gained the will to get them done with Crowborough Gentle Dental. From start to finish they built my confidence and made me feel relaxed about it when I really didn’t think I could be.Shri as the dentist is an absolute pro and I love the way he explained how technology helps so much. Shiva the manager is a superstar too! I just think they are both great at what they do and I’m very happy to have found them.Really recommend!!
Amazing place, fantastic staff, receptionist lovely & really made us feel welcome. Free Consultation with Shiv was superb, free 3D teeth scan (Itero scan) 3 pairs of Viera retainers. Attention to detail is incredible with the latest equipment & technology, you know exactly what you’re getting. I had been researching a lot before I made my decision for my daughter to get her teeth straightened and a great experience so far. My daughter was feeling tense & anxious, but the dentist made her feel comfortable, safe & at ease. The name says it all! My daughter cannot wait for the Invisalign treatment to start and to see the results. Couldn't recommend high enough.
I visited Crowborough Gentle Dental as an emergency following a nasty incident where an old composite cracked off my front tooth. I was mortified and very upset. I was visiting family so came as an unregistered patient. The team were able to fit me in that very day. I saw dentist Hazel and dental nurse Paige. They were kind and understanding and were able to fix my tooth at the appointment. I cannot express how much I appreciated the care they showed me and the work they did was fantastic, to the point that the relief I felt at having my dental issue resolved so quickly brought me to tears! On top of this I feel that the cost of treatment was very reasonable considering the circumstances and level of care. I live 4 hours away but am still considering booking in with them to have any further work done! I cannot recommend them highly enough. If you are looking for a great dentist in the area. please do pay them a visit!
Implant & Sedation Centre
