I just wanted to share my experience if it helps someone else’s decision for Invisalign’s. Let’s just say I have done my research and contacted and been to six other dental clinics, that offer this service but I am so impressed with gentle dental. From my first chat with the most helpful and understanding receptionist to being greater by a lovely lady called Paige and the most nicest, friendly, caring and must say attention to detail dental practitioners. I was blown away i didn’t feel I out stayed my welcome all questions answered very thorough with the treatment plan. Walking away a very happy and excited patient to start my teeth journey for a more confident smile. Highly recommend being someone that is a nervous person attending the dentist.

Abigail Goble

00:34 23 Mar 25

Amazing place, fantastic staff, receptionist lovely & really made us feel welcome. Free Consultation with Shiv was superb, free 3D teeth scan (Itero scan) 3 pairs of Viera retainers. Attention to detail is incredible with the latest equipment & technology, you know exactly what you’re getting. I had been researching a lot before I made my decision for my daughter to get her teeth straightened and a great experience so far. My daughter was feeling tense & anxious, but the dentist made her feel comfortable, safe & at ease. The name says it all! My daughter cannot wait for the Invisalign treatment to start and to see the results. Couldn't recommend high enough.

Alice Adams

12:32 23 Aug 23

I visited Crowborough Gentle Dental as an emergency following a nasty incident where an old composite cracked off my front tooth. I was mortified and very upset. I was visiting family so came as an unregistered patient. The team were able to fit me in that very day. I saw dentist Hazel and dental nurse Paige. They were kind and understanding and were able to fix my tooth at the appointment. I cannot express how much I appreciated the care they showed me and the work they did was fantastic, to the point that the relief I felt at having my dental issue resolved so quickly brought me to tears! On top of this I feel that the cost of treatment was very reasonable considering the circumstances and level of care. I live 4 hours away but am still considering booking in with them to have any further work done! I cannot recommend them highly enough. If you are looking for a great dentist in the area. please do pay them a visit!

Louise Scanlon

10:51 24 Jul 23

After not visiting a dentist for several years, due to an immense fear, I lost half a tooth and was in need of urgent treatment. I contacted Gentle Dental online Sunday evening and was seen as an emergency the next day. I was completely put at my ease by Julie the receptionist right through to the dentist. I was then booked in for a tooth extraction and given the option of sedation. The whole process was fully explained and I was treated with kindness and understanding every step of the way. There has been daily communication and I would like to thank everyone for putting me at my ease and treating me with such understanding, kindness and professionalism. Sally

Sally Knibbs

14:45 29 Sep 23

My second visit to CGD and again a great experience. Have never said that having been to a dentist.Hazel is brilliant technically and explains exactly what is happening and what needs to be done. The added bonus is that she is very ably assisted by Estela, a truly professional nurse.They really are a great team.Thank you so much for your work so far. Looking forward to seeing you both in October when I know the receptionists, Julie and Alison, will also make me feel at ease and warmly welcomed.

Peter Shorman

08:59 06 Sep 23

My whole experience at Gentle Dental has been amazing all the way through my treatment plan.I had missing teeth at the bottom and was told and guided through the Flexi Denture , which has just been fitted . I could not be anymore happier and would highly recommend Gentle Dental to anyone .

Clare Lower

14:10 05 Oct 23

I’m a nervous patient and after delaying the need of getting two implants for several years, I finally gained the will to get them done with Crowborough Gentle Dental. From start to finish they built my confidence and made me feel relaxed about it when I really didn’t think I could be.Shri as the dentist is an absolute pro and I love the way he explained how technology helps so much. Shiva the manager is a superstar too! I just think they are both great at what they do and I’m very happy to have found them.Really recommend!!

Robert Bradley

14:10 24 Aug 23

The staff here are kind, quick and professional. I’m a visitor to Crowborough and managed to lose a crown. I got an appointment for the next day with Hazel who supplied me with an emergency filling with zero pain. The dental nurse and receptionist were lovely too. Recommend!

Gillian Townsend

15:42 03 Nov 23

As a very nervous and apprehensive patient I wouldn’t hesitate to recommend Crowborough Gentle Dental. I have recently needed a tooth extraction which was handled with the utmost care, support and sensitivity. All the staff are incredibly kind and lovely and I couldn’t thank them enough for looking after me.

Louise Bullivant

14:30 08 Dec 23

Having been in a lot of pain Saturday and Sunday, I messaged Gentle Dental at 14.06 on Sunday with the hope of being seen early Monday. Shiva messaged me back immediately and I was seen by Shri at 14.30 the same day!I was given Antibiotics and a follow up appointment for the Tuesday.Truly, a great experience from start to finish.

Lou Munro

18:02 11 Jan 24

I have not been to the dentist for many years as i am not afraid to admit and a bit of a coward as a result of many bad experiences in the past.I can honestly say that the treatment i received from both Haris (Dentist) & Paige (very capable assistant) was fantastic.A large filling and two broken teeth fixed later i am a very satisfied customer and will be returning on a regular basis.I cannot praise the experience enough and would encourage anyone with a dentist phobia to pick up the phone and book an appointment.Thank you very much Crowborough Gentle Dental

Mark Calloway

11:17 31 Jan 24

I highly recommend Shri & Gentle Dental Crowborough. My gums/bones had really deteriorated through anti-cancer treatments. I dreaded my first visit for fear of losing teeth but I needn’t have! The team were just brilliant. I had the laser treatment over 3 sessions which was surprisingly painless. Now 3 weeks later & I am simply astonished at the results. My gums are healthy & tight again & my teeth feel much stronger already. I’m so happy with the results. Thank you!

Anadil Bridge

16:07 05 Feb 24

I never thought I would look forward to going to the dentist until I came across Gentle Dental. All of the staff are so warm and welcoming and are brilliant at creating an inviting atmosphere in what can be quite a sterile environment. The dentist Shri is an absolute asset to the practice. His kind demeanour immediately puts you at ease and he is the literal embodiment of the 'gentle dentist'. I had my first ever filling last week and was so nervous about having an injection in my mouth but he was calm and patient and to be honest - I didn't even feel it! Great practice, thank you.

Sonam Srivastava

12:09 06 Feb 24

I’m very pleased with my Invisalign treatment, it has been well worth the journey. Shreyas and Estela pay great attention to detail and aim for perfection. The staff here are also so accommodating, attentive and approachable, thank you!

Bronwyn Davidson

13:06 21 Feb 24

Just seen Haris at Gentle Dental - I needed advice about medication I may need to take alongside cancer treatment that could affect my teeth and jaw. After a thorough dental examination he reassured me all was well and the medication would be beneficial to my overall health. Great to be able to access help and advice like this!Thanks so muchTracey Moule

Charlotte Mackie

14:54 27 Feb 24

Haris and Paige were very kind to my elderly mother when I took her for her first visit since she moved into the area. Haris was helpful and informative issue with her dentures. Receptionist made sure a space was available for me to park.

Sharon HH

20:51 18 Mar 24

I went today to see the dentist Harris Ahmed, what a great dentist. I'm a very nervous person in dental care but he explained everything and put me at ease. A lovely nurse helping who was great as well. I highly recommend this dentist if like me you are nervous patient. The nurse was Estela just wonderful.

Tracey Jervis

11:39 23 Mar 24

What a fantastic dentist!The staff are always so lovely and friendly. I particularly had a great experience today...I have massive anxiety when it comes to going to the dentist and since recently moving to the area, I needed a filling. I have a big phobia of needles, however, the dentist Shri and dental nurse Paige were absolutely fabulous! They were so supportive and understanding, they were so easy to talk to and kept me distracted while having the injection. Shri then kept me updated throughout the entire filling and was very positive about everything. I feel my fear has definitely gone down after this visit. I couldn't recommend more!

M Alice

17:57 28 Mar 24

Where do I start, I have never been happy with my teeth so I thought my only option was to go abroad and get my teeth done but then I had my invisalign consultation at gentle dental and they said what they could do. I was still very skeptical, but my wife wanted me to give it ago before going abroad. My treatment plan was 6 months, which I have just completed, and I must say I am very happy with the final picture. So please come and have a consultation and see what they can do for you before going abroad. I just want to say a big thanks to the whole team at gentle dental. I am always very helpful and professional.

Ben Heaton

17:32 17 Apr 24

Very very happy with the Invisalign process through Gentle Dental at Crowborough. Teeth look amazing and the team have been so good with me. Always happy to answer any questions and always with great customer care delivery. Thank you so much!

Carolyne King

13:27 17 Apr 24

Having Invisalign treatment with Crowborough Gentle Dental has honestly been life-changing for me, & it’s the best money I’ve ever spent! I’m over the moon with my results & can’t stop smiling… Would highly recommend! Thank you

Laura Plane

13:00 25 Apr 24

I have been going to Gentle Dental for a while now and I’m an extremely nervous patient with complex health problems and a wheelchair user. The receptionists and the Dentists are amazing. They are friendly and go out of their way to help you.I saw Shri today and he and his assistant were brilliant. I could stay in my wheelchair as have trouble transferring to the chair. All my questions and concerns were answered in great detail. I was treated with respect as always and although I still get extremely nervous before my appointments they soon make me feel more relaxed. I highly recommend Gentle Dental definitely a 5***** practice.

Mandie Barton

12:52 27 Apr 24

I honestly can't rate gentle dental enough! I've always suffered with extreme anxiety when it comes to dentists, this being due to a bad experience with a dentist many years ago. I then got recommended gentle dental, and since I've been with them it has truly been a life changer! I truly have lost my fear and I don't have to be put to sleep for anything at all anymore. I can't stop smiling and I couldn't be more happier. Every single member of staff is so polite, happy and they are always smiling. I love the positive and happy atmosphere every time I walk in. I honestly can't thank them enough for what they have done for me so far, and for being so truly amazing and supportive and getting me out of my fear. I have and will be continuing to recommend gentle dental to everyone.

Carley Lucchesi

15:55 03 May 24

I had a recent filling elsewhere and they cracked my tooth. Gentle dental were fabulous in fitting me in quick and tooth the whole tooth out for me. Hardly any pain and no side effects after.This was in September 2023.Like most people, I avoid the dentist as I’m scared. My daughter had recently had treatment from Shri and I thought I’d book in for a check up. Shri and Paige were lovely. He checked all my mouth and teeth, answered my questions and gave me a good report, just the hygienist would be good. I walked to the receptionists Julie and Alison commenting that Shri was nice! Little did I know he was behind me!! Well, that made me hot and red!!! In all honesty, Gentle Dentle have helped me and my daughter out in emergencies and the check up today was pain free. You get text and calls as reminders which isn’t a bad thing if, like my family, we have lots of appointments.Hygienist is in May so watch out for my review!!

The Breezy Bunch

15:49 08 May 24

Amazing dentist for Invisalign. They looked after me so well. The staff are lovely and I felt so at ease here. Thank you

Kayleigh Osborne

06:47 21 May 24

Julie was lovely when she called to arrange my appointment on receipt of the online Contact Form that I had submitted and she was so understanding at how distressed I was feeling. To get an appointment so quickly was such a relief and I was truly grateful. As for my actual consultation with Shri, I cannot put into words how amazing he was. I had contacted CGD as a new patient and was not expecting to be treated in such a caring and compassionate way. Shri personally called the Dental Lab at my appointment on Monday to ask if they could make an urgent temporary fixing by Friday so that my smile could at least look cosmetically fine for my Daughter's wedding party celebration this weekend. The effort that he put into persuading them was so unexpected and was so appreciated and, after a terrible 2 days of feeling so anxious and upset about how I was going to cope with the prospect of looking awful in any photos, the relief was indescribable. I am totally indebted to him and am so happy that I managed to find such a wonderful, caring Dental Practice.

Ros

20:00 10 Jul 24

I had a dental emergency and called Crowborough Gentle Dental in the hope they could offer sedation to help extract my tooth. I had been seen locally by out of hours and had a failed extraction so the pain I was experiencing was excruciating. I travelled 50 minutes to see Shri and as an anxious patient, I can honestly say it was the best thing I did. He was so calm, reassuring, and Paige was lovely too. I honestly cannot fault the experience I received. Everyone was so calm, reassuring and welcoming. Would I travel 50 minutes to go back there? Yes!! Without a doubt..Shri managed to separate the tooth to pull out 3 roots, and it was then discovered that the reason for the excruciating pain was because of nerves being exposed and I'd been left that way by the NHS.I honestly can't thank them enough, their personable skills and professionalism outweighs anything I've ever experienced at a dentist before. THANK YOU!!!!

Cat Lou

11:18 03 Aug 24

I had a broken crown in the front and found that they offered an emergency service. On receiving a photo of my tooth he agreed that I needed emergency treatment. I was immediately offered an early appointment. The treatment I was given was excellent and i was given a temporary fix and an explanation of what further treatment I would require for a more permanent result. I was really impressed and grateful for the prompt service.

Irene Mepham

19:37 10 Aug 24

I recently had the pleasure of working with Dr. Hazel de la Rosa, who initially fitted me with veneers. When it became clear that veneers weren't the best option for me, she went above and beyond by replacing them with crowns at no additional cost. Hazel was incredibly attentive, hardworking, and personable throughout the entire process. Her welcoming accessible communication style and consummate professionalism really sets her apart. I cannot recommend Hazel highly enough for anyone seeking great dental care. Likewise the Dental Nurses and the staff on reception are wonderful. Great dental practice!

Angelique Parry

17:04 16 Aug 24

Great welcome by friendly receptionists and the dentist put me at ease in the chair.I had been offered implants at the previous dental practice but the alternative that was offered by this dentist fitted my lifestyle, look great and I could not be happier.

Barbara O'Reilly

09:47 13 Aug 24

Crowborough Gentle Dental truly lives up to its name. Dr Shri provides exceptional care, and I am thoroughly impressed with his approach to my dental health. His focus on creating a personalised care plan ensures that I not only maintain a healthy mouth but also a beautiful smile. My experience with Dr Shri and his knowledgeable team has been consistently positive, and I have always felt comfortable during my visits.One aspect that stands out is the detailed care provided, including photographs taken of each tooth before, during, and after treatment. This transparency helps me understand the condition of my teeth and the necessary treatments. I appreciate that all quotes are warranted and that the practice opts for less invasive treatments, favouring monitoring over unnecessary procedures. This approach not only respects my dental health but also ensures that I am not burdened with excessive costs.The practice’s commitment to patient care is evident in every aspect, and I trust Dr Shri and his team completely. The convenience of being open on Saturdays is an added bonus. I highly recommend Crowborough Gentle Dental, especially for those who may feel anxious about dental visits. This practice has the potential to change your perspective on going to the dentist to a positive one.

Ashleigh Benater

12:35 31 Aug 24

After my usual dentist failed to see a tooth problem and couldn’t fit me in for a month I went to gentle dental. Their staff saw me within 3 days and spotted the tooth problem and operated on it the same day and then were also able to book me in for a hygienist clean next day before I go away with work for 4 months. Thank you to Shri, Paige, Rosh, Estela and Shewta for being really friendly and amazing. I’ll see you all again in 6 months!I could not recommend this dental team enough!

Matt Kipping

08:43 07 Sep 24

I’ve tried my fair share of dentists, but none come close to the exceptional Gentle Dentle! My teeth have never felt better, and the team is incredibly attentive and helpful. A special shoutout to Shri and Paige for their outstanding service!

Lucca 123

08:28 12 Sep 24

I was seen by Shree for an implant, which I was really quite nervous about. However Shree explained everything that was going to happen at every appointment, was thorough & kind, never felt rushed. The prep work appointment was a long one, but Shree & his nurse were always advising me what was next etc, instructions were clear. End result is excellent, fit is perfect. Yes, it is expensive, but the work & care that I had I couldn't fault !

Kathryn Smith

14:52 08 Oct 24

Dr Shri recommended me to have Dr Melissa's work for front teeth rebuild and crown replacement in the last month - I had excellent results with very gentle and sympathetic work in the chair. The whole team works well together including practice owner, associate dentists, assistants, hygienists and reception. I have used them since the practice helped me at short notice some years ago. Thank you to all.

Carol Lawrence

09:13 28 Oct 24

I’m petrified of the dentist and needed emergency appointment, they managed to get me appointment that day, medication i needed before having my teeth out. I choose that sedation method and it was amazing experience. They kept me rest assured. They were all kind and thoughtful, supportive and understand my fears.I went again today to have another two teeth out same experience as above. They go above ans beyond I feel so relaxed about going as I know I am in amazing hands. Recommend 1000000000 percent to anyone who has a fear of dentist 🌟🌟🌟🌟🌟🌟

becky riley

14:38 01 Nov 24

As someone who has always struggled with dental anxiety, I cannot express how grateful I am for the exceptional care I received at Crowborough Gentle Dental.From the moment I walked in, the reception staff Julie and Alison greeted me with warmth and kindness, making me feel at ease in an environment that usually fills me with dread.The dentist Melissa and nurse Estella were absolutely amazing! She took the time to listen to my concerns and explained every step of the procedure with patience and empathy. Their gentle approach and reassuring demeanor helped me feel comfortable throughout my appointment. It was clear that they truly care about their patients and understand the fears that come with dental visits.The entire team went above and beyond to ensure my experience was as positive as possible. I left the practice feeling relieved and surprisingly optimistic about my dental health. I can’t recommend Crowborough Gentle Dental enough for anyone, especially those who share my dental phobia. Thank you for turning a daunting experience into a pleasant one!

enlighten

13:28 19 Nov 24

Can only speak very highly of the dentists and the hygienist at this dental surgery. They are professional but also very kind and live up to their name.This week I had to see the hygienist and I can only praise her for her prompt and efficient service. I was very nervous as I have always found this treatment to be painful but she was so gentle that it did not hurt at all. She put me at ease and explained everything very clearly. A lovely manner.

Susan Potts

17:30 07 Nov 24

After months of pain in my jaw, countless treatments and TMJ exercises that did not work I finally got the help I needed at the Gentle Dental practice. Dr Shri and the team are brilliant! Every visit there is a joy as you know that you will be well cared for, whether you go for a treatment, teeth cleaning or just a check up. For my TMJ pain I had a number of sessions of laser treatment which got rid of the pain, popping and grinding in my jaw as well as a digital tmj splint made to order that has made a tremendous difference just after 24 hours of wearing it. The care at the clinic is outstanding; from the reception staff, dental nurses and the doctors. Thank you team Gentle Dental!

Sylvia Helliwell

10:57 12 Nov 24

As a new patient my reception could not have been more kind and reassuring. Allison took me through all the required paperwork with ease, understanding and speed. The dentist, Shri and his nurse, Elvis, were most gentle and professional in the work they had to do. Shri kept me well informed of the procedures as we went along, and I felt comfortable and relaxed throughout my time in the surgery.I will return for my next check-up with unexpected confidence.

Drummond Abrams

16:35 30 Nov 24

Hazel & Elvis were fantastic. Very welcoming & calming. They talked me through the procedure as I had it done and the results are quite brilliant, composite bonding on two front teeth and now I can’t stop smiling!!! Thank you

Alby Hall

16:23 04 Dec 24

I was seen at Gentle Dental a few days before Xmas, they gave me an emergency appointment, for which I will always be grateful. Their kindness and professionalism was fantastic the dentist, Klaudia Estala sorted my nasty gum infection and saved my Xmas. Their words were ‘we would never leave someone in pain’ - huge Thank You from myself and my family. Will definitely be back. X

Tricia Joyce

11:19 31 Dec 24

Just had my first check up at Gentle Dental and Shri did a fantastic examination and the Nurse Paige was so lovely and comforting, I will be back :)

Cody Alder

17:42 17 Jan 25

Such a warm & friendly environment.They fit me in the next morning for an emergency appointment, Shri & Paige were so lovely and put me at ease.I couldn't have had a better experience, I will definitely be choosing gentle dental again.Thank you so much.

Jessica

09:01 12 Jan 25

I came here hoping the ‘name’ would reflect the ethos and being nervous after previous experiences of taking time to go completely numb I needed some level of understanding, instead the male dentist told me the drilling pain was in my head, he left my filling rough and I was unable to chew normally for 2 months until it had worn down, he told me I was phobic and needed sedation. As a consequence of this experience I’ve avoided going to any other dentist until I recently had to, the experience at the practice in east Grinstead was worlds apart, they listened, they numbed me with precision they checked me frequently, they showed compassion, I didn’t feel a thing and they spent ages polishing off the teeth to ensure they were comfortable to bite. I would like to add though that the dental hygienist (Melissa?) was absolutely fantastic and checked in with me throughout.

Catherine Mason

20:44 24 Jan 25

Great experience! Let's start off by mentioning how great the reception team are! I initially spoke with Julie who was incredible who gave all necessary details on how everything works at the clinic. The appointment with Shri was brilliant he kept me well informed and made sure I went away with a full understanding of everything that needs done. I highly recommend this clinic for anyone that is in search of a new dentist.Update 29/01/2024: had my second visit for a filling with Shri... WOW, He done a phenomenal job! True definition of Gentle :D

Jack Knapp

17:02 29 Jan 25

Where do I start? Without doubt, the greatest dental experience I have had. Perhaps undervalued, the reception team welcome you on arrival and make you feel very comfortable before treatment - often sharing stories of their lives and checking in on yours!The highlight for me was the expertise shown by the Invisalign dentist - Shreyas - which was the reason for my visits. He was meticulous, resolute to satisfy my requests and continued to make adaptations to treatment, ensuring the outcome was as good as could be.A fantastic dental practice with professionalism, kindness and care sown through its very walls!A huge thank you from me!

Luke Grant

17:14 16 Feb 25

Just wanted to say a huge thank you to the Crowborough Gentle Dental team!I’ve not been to the dentist for a good 8 years and I came across Crowborough Gentle Dental after a tooth cracking. The whole procedure becoming a new patient was super easy online and was able to get a slot the week later which I did not expect. When the time came for the appointment the reception team were so lovely and helpful in particular I think her name was Julie and she was great! Hazel was my dentist and she went through everything that needed doing to my teeth. As I expected I needed a fair bit of work doing. The treatment plan was divided up into about 5 or 6 sessions I think. Hazel was absolutely amazing explaining every time what she would be doing each time and made me feel at ease as I’ve always been terrified of the dentist. Hazel’s helper was also really great as well.I’ve just finished my treatment and I could not be more happier with it all and I really do want to thank the team at Crowborough Gentle Dental for making the whole process so easy and pain free! Would highly recommend this dentist clinic to anyone looking. You will not be disappointed!! Thank you again !Tom

Tom Kemp

13:32 21 Feb 25

I joined Crowborough Gentle Dental back in December when I needed urgent treatment. My dentist Dr Shri performed high-quality fillings for me that transformed my teeth and was very informative about the process itself and educated me about the cavity progression and health of my teeth and how I can proceed in taking care of them post filling. Would highly recommend

Scarlett Grainger

12:46 26 Feb 25

If I could give 10 stars I would! Staff are ever so friendly and supportive, from the moment you step in the office they are welcoming and attentive. I am near the end of my Invisalign treatment and I couldn’t have done this elsewhere as you just wouldn’t get this type of customer service anywhere else! During my visits, Dr Shreyas was so helpful and made sure I was comfortable with each step of my treatment. He answered any questions clearly and confidently, gave easy to follow instructions and was always there if I needed more reassurance. My only regret is that I didn’t get Invisalign sooner!! But it wasn’t too late, I’m currently 8 months in and my teeth have never looked better. Honestly, I highly recommend Crowborough Gentle Dental, you won’t regret it!

Catherine Redmond

21:43 26 Feb 25

I am dentist phobic - will avoid the dentist as much as possible. I had to go today as I had a broken tooth. The staff were all fantastic and really reassuring as soon as I walked through the door.The dentist numbed me before he administered the anaesthetic so I didn’t even feel the needle going in. He had to remove an old filling before he could rebuild my tooth - I felt nothing.I would highly recommend visiting Gentle Dental.

Teresa Parker

14:05 06 Mar 25

I came to the clinic hoping they would fix my sensitivity in the gums and tooth. They had tried two fillings on the same tooth and that did not resolve my problem. They told me a root canal was not an option and that a skin graph was the only option knowing that I have a chronic condition. Due to my chronic health condition, EDS, I decided to have a second opinion in London and the new dentists I saw all told me that a skin graph is not an option due to my condition. The new specialist dentist told me that the nerve was severely damaged, which the dentists at Crowborough Gentle Dental did not say. I have now had a root canal with this new specialist and it has resolved my problem. I would advise that if you have a chronic health condition that you get a second opinion if a skin graph is an option they give you at this clinic. Apart from this, all the staff were friendly.

Annabelle Akdeniz

16:30 10 Mar 25

I just wanted to share my experience if it helps someone else’s decision for Invisalign’s. Let’s just say I have done my research and contacted and been to six other dental clinics, that offer this service but I am so impressed with gentle dental. From my first chat with the most helpful and understanding receptionist to being greater by a lovely lady called Paige and the most nicest, friendly, caring and must say attention to detail dental practitioners. I was blown away i didn’t feel I out stayed my welcome all questions answered very thorough with the treatment plan. Walking away a very happy and excited patient to start my teeth journey for a more confident smile. Highly recommend being someone that is a nervous person attending the dentist.

Abigail Goble

00:34 23 Mar 25

Amazing place, fantastic staff, receptionist lovely & really made us feel welcome. Free Consultation with Shiv was superb, free 3D teeth scan (Itero scan) 3 pairs of Viera retainers. Attention to detail is incredible with the latest equipment & technology, you know exactly what you’re getting. I had been researching a lot before I made my decision for my daughter to get her teeth straightened and a great experience so far. My daughter was feeling tense & anxious, but the dentist made her feel comfortable, safe & at ease. The name says it all! My daughter cannot wait for the Invisalign treatment to start and to see the results. Couldn't recommend high enough.

Alice Adams

12:32 23 Aug 23

I visited Crowborough Gentle Dental as an emergency following a nasty incident where an old composite cracked off my front tooth. I was mortified and very upset. I was visiting family so came as an unregistered patient. The team were able to fit me in that very day. I saw dentist Hazel and dental nurse Paige. They were kind and understanding and were able to fix my tooth at the appointment. I cannot express how much I appreciated the care they showed me and the work they did was fantastic, to the point that the relief I felt at having my dental issue resolved so quickly brought me to tears! On top of this I feel that the cost of treatment was very reasonable considering the circumstances and level of care. I live 4 hours away but am still considering booking in with them to have any further work done! I cannot recommend them highly enough. If you are looking for a great dentist in the area. please do pay them a visit!

Louise Scanlon

10:51 24 Jul 23

After not visiting a dentist for several years, due to an immense fear, I lost half a tooth and was in need of urgent treatment. I contacted Gentle Dental online Sunday evening and was seen as an emergency the next day. I was completely put at my ease by Julie the receptionist right through to the dentist. I was then booked in for a tooth extraction and given the option of sedation. The whole process was fully explained and I was treated with kindness and understanding every step of the way. There has been daily communication and I would like to thank everyone for putting me at my ease and treating me with such understanding, kindness and professionalism. Sally

Sally Knibbs

14:45 29 Sep 23

My second visit to CGD and again a great experience. Have never said that having been to a dentist.Hazel is brilliant technically and explains exactly what is happening and what needs to be done. The added bonus is that she is very ably assisted by Estela, a truly professional nurse.They really are a great team.Thank you so much for your work so far. Looking forward to seeing you both in October when I know the receptionists, Julie and Alison, will also make me feel at ease and warmly welcomed.

Peter Shorman

08:59 06 Sep 23

My whole experience at Gentle Dental has been amazing all the way through my treatment plan.I had missing teeth at the bottom and was told and guided through the Flexi Denture , which has just been fitted . I could not be anymore happier and would highly recommend Gentle Dental to anyone .

Clare Lower

14:10 05 Oct 23

I’m a nervous patient and after delaying the need of getting two implants for several years, I finally gained the will to get them done with Crowborough Gentle Dental. From start to finish they built my confidence and made me feel relaxed about it when I really didn’t think I could be.Shri as the dentist is an absolute pro and I love the way he explained how technology helps so much. Shiva the manager is a superstar too! I just think they are both great at what they do and I’m very happy to have found them.Really recommend!!

Robert Bradley

14:10 24 Aug 23

The staff here are kind, quick and professional. I’m a visitor to Crowborough and managed to lose a crown. I got an appointment for the next day with Hazel who supplied me with an emergency filling with zero pain. The dental nurse and receptionist were lovely too. Recommend!

Gillian Townsend

15:42 03 Nov 23

As a very nervous and apprehensive patient I wouldn’t hesitate to recommend Crowborough Gentle Dental. I have recently needed a tooth extraction which was handled with the utmost care, support and sensitivity. All the staff are incredibly kind and lovely and I couldn’t thank them enough for looking after me.

Louise Bullivant

14:30 08 Dec 23

Having been in a lot of pain Saturday and Sunday, I messaged Gentle Dental at 14.06 on Sunday with the hope of being seen early Monday. Shiva messaged me back immediately and I was seen by Shri at 14.30 the same day!I was given Antibiotics and a follow up appointment for the Tuesday.Truly, a great experience from start to finish.

Lou Munro

18:02 11 Jan 24

I have not been to the dentist for many years as i am not afraid to admit and a bit of a coward as a result of many bad experiences in the past.I can honestly say that the treatment i received from both Haris (Dentist) & Paige (very capable assistant) was fantastic.A large filling and two broken teeth fixed later i am a very satisfied customer and will be returning on a regular basis.I cannot praise the experience enough and would encourage anyone with a dentist phobia to pick up the phone and book an appointment.Thank you very much Crowborough Gentle Dental

Mark Calloway

11:17 31 Jan 24

I highly recommend Shri & Gentle Dental Crowborough. My gums/bones had really deteriorated through anti-cancer treatments. I dreaded my first visit for fear of losing teeth but I needn’t have! The team were just brilliant. I had the laser treatment over 3 sessions which was surprisingly painless. Now 3 weeks later & I am simply astonished at the results. My gums are healthy & tight again & my teeth feel much stronger already. I’m so happy with the results. Thank you!

Anadil Bridge

16:07 05 Feb 24

I never thought I would look forward to going to the dentist until I came across Gentle Dental. All of the staff are so warm and welcoming and are brilliant at creating an inviting atmosphere in what can be quite a sterile environment. The dentist Shri is an absolute asset to the practice. His kind demeanour immediately puts you at ease and he is the literal embodiment of the 'gentle dentist'. I had my first ever filling last week and was so nervous about having an injection in my mouth but he was calm and patient and to be honest - I didn't even feel it! Great practice, thank you.

Sonam Srivastava

12:09 06 Feb 24

I’m very pleased with my Invisalign treatment, it has been well worth the journey. Shreyas and Estela pay great attention to detail and aim for perfection. The staff here are also so accommodating, attentive and approachable, thank you!

Bronwyn Davidson

13:06 21 Feb 24

Just seen Haris at Gentle Dental - I needed advice about medication I may need to take alongside cancer treatment that could affect my teeth and jaw. After a thorough dental examination he reassured me all was well and the medication would be beneficial to my overall health. Great to be able to access help and advice like this!Thanks so muchTracey Moule

Charlotte Mackie

14:54 27 Feb 24

Haris and Paige were very kind to my elderly mother when I took her for her first visit since she moved into the area. Haris was helpful and informative issue with her dentures. Receptionist made sure a space was available for me to park.

Sharon HH

20:51 18 Mar 24

I went today to see the dentist Harris Ahmed, what a great dentist. I'm a very nervous person in dental care but he explained everything and put me at ease. A lovely nurse helping who was great as well. I highly recommend this dentist if like me you are nervous patient. The nurse was Estela just wonderful.

Tracey Jervis

11:39 23 Mar 24

What a fantastic dentist!The staff are always so lovely and friendly. I particularly had a great experience today...I have massive anxiety when it comes to going to the dentist and since recently moving to the area, I needed a filling. I have a big phobia of needles, however, the dentist Shri and dental nurse Paige were absolutely fabulous! They were so supportive and understanding, they were so easy to talk to and kept me distracted while having the injection. Shri then kept me updated throughout the entire filling and was very positive about everything. I feel my fear has definitely gone down after this visit. I couldn't recommend more!

M Alice

17:57 28 Mar 24

Where do I start, I have never been happy with my teeth so I thought my only option was to go abroad and get my teeth done but then I had my invisalign consultation at gentle dental and they said what they could do. I was still very skeptical, but my wife wanted me to give it ago before going abroad. My treatment plan was 6 months, which I have just completed, and I must say I am very happy with the final picture. So please come and have a consultation and see what they can do for you before going abroad. I just want to say a big thanks to the whole team at gentle dental. I am always very helpful and professional.

Ben Heaton

17:32 17 Apr 24

Very very happy with the Invisalign process through Gentle Dental at Crowborough. Teeth look amazing and the team have been so good with me. Always happy to answer any questions and always with great customer care delivery. Thank you so much!

Carolyne King

13:27 17 Apr 24

Having Invisalign treatment with Crowborough Gentle Dental has honestly been life-changing for me, & it’s the best money I’ve ever spent! I’m over the moon with my results & can’t stop smiling… Would highly recommend! Thank you

Laura Plane

13:00 25 Apr 24

I have been going to Gentle Dental for a while now and I’m an extremely nervous patient with complex health problems and a wheelchair user. The receptionists and the Dentists are amazing. They are friendly and go out of their way to help you.I saw Shri today and he and his assistant were brilliant. I could stay in my wheelchair as have trouble transferring to the chair. All my questions and concerns were answered in great detail. I was treated with respect as always and although I still get extremely nervous before my appointments they soon make me feel more relaxed. I highly recommend Gentle Dental definitely a 5***** practice.

Mandie Barton

12:52 27 Apr 24

I honestly can't rate gentle dental enough! I've always suffered with extreme anxiety when it comes to dentists, this being due to a bad experience with a dentist many years ago. I then got recommended gentle dental, and since I've been with them it has truly been a life changer! I truly have lost my fear and I don't have to be put to sleep for anything at all anymore. I can't stop smiling and I couldn't be more happier. Every single member of staff is so polite, happy and they are always smiling. I love the positive and happy atmosphere every time I walk in. I honestly can't thank them enough for what they have done for me so far, and for being so truly amazing and supportive and getting me out of my fear. I have and will be continuing to recommend gentle dental to everyone.

Carley Lucchesi

15:55 03 May 24

I had a recent filling elsewhere and they cracked my tooth. Gentle dental were fabulous in fitting me in quick and tooth the whole tooth out for me. Hardly any pain and no side effects after.This was in September 2023.Like most people, I avoid the dentist as I’m scared. My daughter had recently had treatment from Shri and I thought I’d book in for a check up. Shri and Paige were lovely. He checked all my mouth and teeth, answered my questions and gave me a good report, just the hygienist would be good. I walked to the receptionists Julie and Alison commenting that Shri was nice! Little did I know he was behind me!! Well, that made me hot and red!!! In all honesty, Gentle Dentle have helped me and my daughter out in emergencies and the check up today was pain free. You get text and calls as reminders which isn’t a bad thing if, like my family, we have lots of appointments.Hygienist is in May so watch out for my review!!

The Breezy Bunch

15:49 08 May 24

Amazing dentist for Invisalign. They looked after me so well. The staff are lovely and I felt so at ease here. Thank you

Kayleigh Osborne

06:47 21 May 24

Julie was lovely when she called to arrange my appointment on receipt of the online Contact Form that I had submitted and she was so understanding at how distressed I was feeling. To get an appointment so quickly was such a relief and I was truly grateful. As for my actual consultation with Shri, I cannot put into words how amazing he was. I had contacted CGD as a new patient and was not expecting to be treated in such a caring and compassionate way. Shri personally called the Dental Lab at my appointment on Monday to ask if they could make an urgent temporary fixing by Friday so that my smile could at least look cosmetically fine for my Daughter's wedding party celebration this weekend. The effort that he put into persuading them was so unexpected and was so appreciated and, after a terrible 2 days of feeling so anxious and upset about how I was going to cope with the prospect of looking awful in any photos, the relief was indescribable. I am totally indebted to him and am so happy that I managed to find such a wonderful, caring Dental Practice.

Ros

20:00 10 Jul 24

I had a dental emergency and called Crowborough Gentle Dental in the hope they could offer sedation to help extract my tooth. I had been seen locally by out of hours and had a failed extraction so the pain I was experiencing was excruciating. I travelled 50 minutes to see Shri and as an anxious patient, I can honestly say it was the best thing I did. He was so calm, reassuring, and Paige was lovely too. I honestly cannot fault the experience I received. Everyone was so calm, reassuring and welcoming. Would I travel 50 minutes to go back there? Yes!! Without a doubt..Shri managed to separate the tooth to pull out 3 roots, and it was then discovered that the reason for the excruciating pain was because of nerves being exposed and I'd been left that way by the NHS.I honestly can't thank them enough, their personable skills and professionalism outweighs anything I've ever experienced at a dentist before. THANK YOU!!!!

Cat Lou

11:18 03 Aug 24

I had a broken crown in the front and found that they offered an emergency service. On receiving a photo of my tooth he agreed that I needed emergency treatment. I was immediately offered an early appointment. The treatment I was given was excellent and i was given a temporary fix and an explanation of what further treatment I would require for a more permanent result. I was really impressed and grateful for the prompt service.

Irene Mepham

19:37 10 Aug 24

I recently had the pleasure of working with Dr. Hazel de la Rosa, who initially fitted me with veneers. When it became clear that veneers weren't the best option for me, she went above and beyond by replacing them with crowns at no additional cost. Hazel was incredibly attentive, hardworking, and personable throughout the entire process. Her welcoming accessible communication style and consummate professionalism really sets her apart. I cannot recommend Hazel highly enough for anyone seeking great dental care. Likewise the Dental Nurses and the staff on reception are wonderful. Great dental practice!

Angelique Parry

17:04 16 Aug 24

Great welcome by friendly receptionists and the dentist put me at ease in the chair.I had been offered implants at the previous dental practice but the alternative that was offered by this dentist fitted my lifestyle, look great and I could not be happier.

Barbara O'Reilly

09:47 13 Aug 24

Crowborough Gentle Dental truly lives up to its name. Dr Shri provides exceptional care, and I am thoroughly impressed with his approach to my dental health. His focus on creating a personalised care plan ensures that I not only maintain a healthy mouth but also a beautiful smile. My experience with Dr Shri and his knowledgeable team has been consistently positive, and I have always felt comfortable during my visits.One aspect that stands out is the detailed care provided, including photographs taken of each tooth before, during, and after treatment. This transparency helps me understand the condition of my teeth and the necessary treatments. I appreciate that all quotes are warranted and that the practice opts for less invasive treatments, favouring monitoring over unnecessary procedures. This approach not only respects my dental health but also ensures that I am not burdened with excessive costs.The practice’s commitment to patient care is evident in every aspect, and I trust Dr Shri and his team completely. The convenience of being open on Saturdays is an added bonus. I highly recommend Crowborough Gentle Dental, especially for those who may feel anxious about dental visits. This practice has the potential to change your perspective on going to the dentist to a positive one.

Ashleigh Benater

12:35 31 Aug 24

After my usual dentist failed to see a tooth problem and couldn’t fit me in for a month I went to gentle dental. Their staff saw me within 3 days and spotted the tooth problem and operated on it the same day and then were also able to book me in for a hygienist clean next day before I go away with work for 4 months. Thank you to Shri, Paige, Rosh, Estela and Shewta for being really friendly and amazing. I’ll see you all again in 6 months!I could not recommend this dental team enough!

Matt Kipping

08:43 07 Sep 24

I’ve tried my fair share of dentists, but none come close to the exceptional Gentle Dentle! My teeth have never felt better, and the team is incredibly attentive and helpful. A special shoutout to Shri and Paige for their outstanding service!

Lucca 123

08:28 12 Sep 24

I was seen by Shree for an implant, which I was really quite nervous about. However Shree explained everything that was going to happen at every appointment, was thorough & kind, never felt rushed. The prep work appointment was a long one, but Shree & his nurse were always advising me what was next etc, instructions were clear. End result is excellent, fit is perfect. Yes, it is expensive, but the work & care that I had I couldn't fault !

Kathryn Smith

14:52 08 Oct 24

Dr Shri recommended me to have Dr Melissa's work for front teeth rebuild and crown replacement in the last month - I had excellent results with very gentle and sympathetic work in the chair. The whole team works well together including practice owner, associate dentists, assistants, hygienists and reception. I have used them since the practice helped me at short notice some years ago. Thank you to all.

Carol Lawrence

09:13 28 Oct 24

I’m petrified of the dentist and needed emergency appointment, they managed to get me appointment that day, medication i needed before having my teeth out. I choose that sedation method and it was amazing experience. They kept me rest assured. They were all kind and thoughtful, supportive and understand my fears.I went again today to have another two teeth out same experience as above. They go above ans beyond I feel so relaxed about going as I know I am in amazing hands. Recommend 1000000000 percent to anyone who has a fear of dentist 🌟🌟🌟🌟🌟🌟

becky riley

14:38 01 Nov 24

As someone who has always struggled with dental anxiety, I cannot express how grateful I am for the exceptional care I received at Crowborough Gentle Dental.From the moment I walked in, the reception staff Julie and Alison greeted me with warmth and kindness, making me feel at ease in an environment that usually fills me with dread.The dentist Melissa and nurse Estella were absolutely amazing! She took the time to listen to my concerns and explained every step of the procedure with patience and empathy. Their gentle approach and reassuring demeanor helped me feel comfortable throughout my appointment. It was clear that they truly care about their patients and understand the fears that come with dental visits.The entire team went above and beyond to ensure my experience was as positive as possible. I left the practice feeling relieved and surprisingly optimistic about my dental health. I can’t recommend Crowborough Gentle Dental enough for anyone, especially those who share my dental phobia. Thank you for turning a daunting experience into a pleasant one!

enlighten

13:28 19 Nov 24

Can only speak very highly of the dentists and the hygienist at this dental surgery. They are professional but also very kind and live up to their name.This week I had to see the hygienist and I can only praise her for her prompt and efficient service. I was very nervous as I have always found this treatment to be painful but she was so gentle that it did not hurt at all. She put me at ease and explained everything very clearly. A lovely manner.

Susan Potts

17:30 07 Nov 24

After months of pain in my jaw, countless treatments and TMJ exercises that did not work I finally got the help I needed at the Gentle Dental practice. Dr Shri and the team are brilliant! Every visit there is a joy as you know that you will be well cared for, whether you go for a treatment, teeth cleaning or just a check up. For my TMJ pain I had a number of sessions of laser treatment which got rid of the pain, popping and grinding in my jaw as well as a digital tmj splint made to order that has made a tremendous difference just after 24 hours of wearing it. The care at the clinic is outstanding; from the reception staff, dental nurses and the doctors. Thank you team Gentle Dental!

Sylvia Helliwell

10:57 12 Nov 24

As a new patient my reception could not have been more kind and reassuring. Allison took me through all the required paperwork with ease, understanding and speed. The dentist, Shri and his nurse, Elvis, were most gentle and professional in the work they had to do. Shri kept me well informed of the procedures as we went along, and I felt comfortable and relaxed throughout my time in the surgery.I will return for my next check-up with unexpected confidence.

Drummond Abrams

16:35 30 Nov 24

Hazel & Elvis were fantastic. Very welcoming & calming. They talked me through the procedure as I had it done and the results are quite brilliant, composite bonding on two front teeth and now I can’t stop smiling!!! Thank you

Alby Hall

16:23 04 Dec 24

I was seen at Gentle Dental a few days before Xmas, they gave me an emergency appointment, for which I will always be grateful. Their kindness and professionalism was fantastic the dentist, Klaudia Estala sorted my nasty gum infection and saved my Xmas. Their words were ‘we would never leave someone in pain’ - huge Thank You from myself and my family. Will definitely be back. X

Tricia Joyce

11:19 31 Dec 24

Just had my first check up at Gentle Dental and Shri did a fantastic examination and the Nurse Paige was so lovely and comforting, I will be back :)

Cody Alder

17:42 17 Jan 25

Such a warm & friendly environment.They fit me in the next morning for an emergency appointment, Shri & Paige were so lovely and put me at ease.I couldn't have had a better experience, I will definitely be choosing gentle dental again.Thank you so much.

Jessica

09:01 12 Jan 25

I came here hoping the ‘name’ would reflect the ethos and being nervous after previous experiences of taking time to go completely numb I needed some level of understanding, instead the male dentist told me the drilling pain was in my head, he left my filling rough and I was unable to chew normally for 2 months until it had worn down, he told me I was phobic and needed sedation. As a consequence of this experience I’ve avoided going to any other dentist until I recently had to, the experience at the practice in east Grinstead was worlds apart, they listened, they numbed me with precision they checked me frequently, they showed compassion, I didn’t feel a thing and they spent ages polishing off the teeth to ensure they were comfortable to bite. I would like to add though that the dental hygienist (Melissa?) was absolutely fantastic and checked in with me throughout.

Catherine Mason

20:44 24 Jan 25

Great experience! Let's start off by mentioning how great the reception team are! I initially spoke with Julie who was incredible who gave all necessary details on how everything works at the clinic. The appointment with Shri was brilliant he kept me well informed and made sure I went away with a full understanding of everything that needs done. I highly recommend this clinic for anyone that is in search of a new dentist.Update 29/01/2024: had my second visit for a filling with Shri... WOW, He done a phenomenal job! True definition of Gentle :D

Jack Knapp

17:02 29 Jan 25

Where do I start? Without doubt, the greatest dental experience I have had. Perhaps undervalued, the reception team welcome you on arrival and make you feel very comfortable before treatment - often sharing stories of their lives and checking in on yours!The highlight for me was the expertise shown by the Invisalign dentist - Shreyas - which was the reason for my visits. He was meticulous, resolute to satisfy my requests and continued to make adaptations to treatment, ensuring the outcome was as good as could be.A fantastic dental practice with professionalism, kindness and care sown through its very walls!A huge thank you from me!

Luke Grant

17:14 16 Feb 25

Just wanted to say a huge thank you to the Crowborough Gentle Dental team!I’ve not been to the dentist for a good 8 years and I came across Crowborough Gentle Dental after a tooth cracking. The whole procedure becoming a new patient was super easy online and was able to get a slot the week later which I did not expect. When the time came for the appointment the reception team were so lovely and helpful in particular I think her name was Julie and she was great! Hazel was my dentist and she went through everything that needed doing to my teeth. As I expected I needed a fair bit of work doing. The treatment plan was divided up into about 5 or 6 sessions I think. Hazel was absolutely amazing explaining every time what she would be doing each time and made me feel at ease as I’ve always been terrified of the dentist. Hazel’s helper was also really great as well.I’ve just finished my treatment and I could not be more happier with it all and I really do want to thank the team at Crowborough Gentle Dental for making the whole process so easy and pain free! Would highly recommend this dentist clinic to anyone looking. You will not be disappointed!! Thank you again !Tom

Tom Kemp

13:32 21 Feb 25

I joined Crowborough Gentle Dental back in December when I needed urgent treatment. My dentist Dr Shri performed high-quality fillings for me that transformed my teeth and was very informative about the process itself and educated me about the cavity progression and health of my teeth and how I can proceed in taking care of them post filling. Would highly recommend

Scarlett Grainger

12:46 26 Feb 25

If I could give 10 stars I would! Staff are ever so friendly and supportive, from the moment you step in the office they are welcoming and attentive. I am near the end of my Invisalign treatment and I couldn’t have done this elsewhere as you just wouldn’t get this type of customer service anywhere else! During my visits, Dr Shreyas was so helpful and made sure I was comfortable with each step of my treatment. He answered any questions clearly and confidently, gave easy to follow instructions and was always there if I needed more reassurance. My only regret is that I didn’t get Invisalign sooner!! But it wasn’t too late, I’m currently 8 months in and my teeth have never looked better. Honestly, I highly recommend Crowborough Gentle Dental, you won’t regret it!

Catherine Redmond

21:43 26 Feb 25

I am dentist phobic - will avoid the dentist as much as possible. I had to go today as I had a broken tooth. The staff were all fantastic and really reassuring as soon as I walked through the door.The dentist numbed me before he administered the anaesthetic so I didn’t even feel the needle going in. He had to remove an old filling before he could rebuild my tooth - I felt nothing.I would highly recommend visiting Gentle Dental.

Teresa Parker

14:05 06 Mar 25

I came to the clinic hoping they would fix my sensitivity in the gums and tooth. They had tried two fillings on the same tooth and that did not resolve my problem. They told me a root canal was not an option and that a skin graph was the only option knowing that I have a chronic condition. Due to my chronic health condition, EDS, I decided to have a second opinion in London and the new dentists I saw all told me that a skin graph is not an option due to my condition. The new specialist dentist told me that the nerve was severely damaged, which the dentists at Crowborough Gentle Dental did not say. I have now had a root canal with this new specialist and it has resolved my problem. I would advise that if you have a chronic health condition that you get a second opinion if a skin graph is an option they give you at this clinic. Apart from this, all the staff were friendly.

Annabelle Akdeniz

16:30 10 Mar 25

I just wanted to share my experience if it helps someone else’s decision for Invisalign’s. Let’s just say I have done my research and contacted and been to six other dental clinics, that offer this service but I am so impressed with gentle dental. From my first chat with the most helpful and understanding receptionist to being greater by a lovely lady called Paige and the most nicest, friendly, caring and must say attention to detail dental practitioners. I was blown away i didn’t feel I out stayed my welcome all questions answered very thorough with the treatment plan. Walking away a very happy and excited patient to start my teeth journey for a more confident smile. Highly recommend being someone that is a nervous person attending the dentist.

Abigail Goble

00:34 23 Mar 25

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